Wednesday, October 16th 12pm – 3pm
ENYCAR Conference Room, 4 Pine West Plaza Albany, NY 12205
Did you know 20% of dealership sales and service calls never make it to someone who can assist them??
The receptionist at your dealership is often your first line of contact for customers. Make sure they are not the last! This interactive training seminar will cover important topics including: proper greetings, identifying caller needs, transfers and more.
Great for Affiliates as well!
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